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function doMsg()
{
var chosenCat = document.contact.contact_category.options[document.contact.contact_category.options.selectedIndex].text;
var ask_my_order = "Ask About My Order";
var ask_product = "Ask About Product";
var dispute_feedback = "Dispute buyer's feedback";
var my_order_msg = "Please find the product you ordered and click on it. Once the product page appears please click on the link \"Ask seller a question\" and type your question.\n\nIf you do not hear from the seller and 14 days have passed from your order date you can file a complaint against the seller with us. Please use the same form but choose \"File a Complaint Against Seller\" from the category select box.\n\nPlease note that eCRATER is a marketplace made of many sellers' stores. We do not sell anything. The sellers are the ones selling their own items.";
var ask_product_msg = "Please find the product you are interested in and click on it. Once the product page appears please click on the link \"Ask seller a question\" and type your question.\n\nPlease note that eCRATER is a marketplace made of many sellers' stores. We do not sell anything. The sellers are the ones selling their own items.";
var dispute_feedback_msg = "Please attach proofs. There are different proofs that you can email us: tracking number, copies of emails between you and the buyer, receipts, etc.\n\nOnce we receive this information from you, we will review your request and will take a decision whether to remove, update or leave the feedback.";

switch (chosenCat)
{
case ask_my_order:
document.contact.contact_question.value = my_order_msg;
document.contact.contact_question.disabled = true;

document.getElementById("sendbtn").disabled = true; // or use: document.getElementsByName("send")[0].disabled = true;
document.getElementById("sendbtn").style.visibility = "hidden";
break;

case ask_product:
document.contact.contact_question.value = ask_product_msg;
document.contact.contact_question.disabled = true;

document.getElementById("sendbtn").disabled = true;
document.getElementById("sendbtn").style.visibility = "hidden";
break;

case dispute_feedback:
document.contact.contact_question.value = dispute_feedback_msg;
document.contact.contact_question.disabled = false;
document.getElementById("sendbtn").disabled = false;
document.getElementById("sendbtn").style.visibility = "visible";
break;

default:
document.contact.contact_question.value = '';
document.contact.contact_question.disabled = false;

document.getElementById("sendbtn").disabled = false;
document.getElementById("sendbtn").style.visibility = "visible";

//document.getElementById("msgbox").style.backgroundColor = '#FFFFFF';
}
}




If you have a question about particular product this is not the place where you should ask. Please find the product you are interested in and click on the link "Ask seller a question". Otherwise your question will be ignored. We do not sell anything, we only provide the service free online store & free online marketplace. Sellers are the ones selling their own items.


 



Please make sure you checked the Store Setup FAQs, What to do after I register and our general FAQ section. These links contain important help information. If your question is covered by the content in the above links, it will be granted no answer.



 


Name*:




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(A response to your question will be sent to this email address.)



Category*:


Ask About My Order
Ask About Product
Ask About Store Set Up
Ask About eCRATER Premium Position Advertising

Suggest Global Category
File a Complaint Against Seller
Report Illegal product
Report Trademark Infringement
Report Scam
Dispute buyer's feedback

Other




Store Name(if any):




Question/Comment*:



 




      

Last Updated: 26 Mar 2012 05:53:14 PDT home  |  about  |  terms  |  contact
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